Shipping Time

Delivery typically takes 3-5 business days after placing your order.

Please note: Business days exclude weekends and holidays.

Upon receiving your order, if it is damaged or something is missing you have 7 business days to report it to our customer service team so that we can better assist you.

If you do not receive a shipping confirmation email (be sure to check your spam and junk mail), please email support@beyoubeauty..com for a shipping update.

Shipping times may be delayed during holidays, restocks, new releases, sales and special promotions.

Shipping & Delivery Responsibility

Once your order has been shipped and leaves our warehouse, it is in the possession and control of the shipping carrier. Be You Beauty is not responsible for packages that are lost, stolen, delayed, misdelivered, or otherwise not received after the package has been shipped.

Please make sure your shipping address is accurate and secure. We strongly recommend using a shipping address where someone is available to receive your package and tracking your shipment once it is in transit.

If your tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to file a claim or locate your package. Be You Beauty may assist with providing available order and tracking information, but we cannot guarantee replacement or reimbursement for packages marked as delivered or lost after leaving our warehouse.

By placing an order with Be You Beauty, you acknowledge and agree to this shipping and delivery policy.

Address Changes

The customer is responsible for ensuring we have the correct shipping address to process your order. When placing your order, be sure to enter your complete and correct address, including apartment, suite, and unit numbers. We do not ship to PO Boxes, Virgin Islands, or Puerto Rico. If you need to update your shipping address, email support@beyoubeauty.com immediately. Address changes are not guaranteed. If your order is shipped prior to your address being updated, it is your (the customer’s) responsibility to contact the shipping carrier to update your shipping address and or reroute the order package. 

Invalid Addresses

If we are unable to validate your shipping address, your order may be cancelled and refunded to you.

Returned Order Packages

If your package is returned to Be You Beauty for any reason, you will be issued a refund minus shipping costs.